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Account & Data Deletion

Delete your Mentorbox AI account and the data associated with it directly from this page — no reinstall required.

You can also reach this page from within the App at Profile → Delete account. Verify your number below to start a deletion request.

Section 01

Delete Your Account

Deleting your account permanently removes your profile, test attempts, planner data, saved colleges, documents, and chat history. This can't be undone.

Section 02

What Gets Deleted

Once your request is processed, we permanently delete:

✓

Your account and profile (name, mobile number, class/batch, target year, goal)

✓

Your test attempts, scores, progress and analytics data

✓

Your study planner entries, bookmarks, flagged questions, and doubt/chat content and any uploaded files

✓

Your stored session token

Section 03

What May Be Retained

We may retain a limited subset of data where required to:

Legal compliance

Comply with legal, tax, or regulatory obligations.

Disputes & agreements

Resolve disputes or enforce our agreements.

Fraud prevention

Prevent fraud and abuse.

Any retained data is kept only for as long as necessary for these purposes and is then deleted. Aggregated or anonymised data that does not identify you may be retained.

Section 04

Timeframe

Verified deletion requests are processed and your account is permanently deleted within 7 days.
Section 05

Contact

EDUBUS UNICON PRIVATE LIMITED
Email for deletion requests:

tech@mentorbox.ai
Email Support

Registered Entity

EDUBUS UNICON PRIVATE LIMITED

Mentorbox is a product operated by EDUBUS UNICON PRIVATE LIMITED.

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By using Mentorbox, you acknowledge that you have read and understood this Account & Data Deletion policy.

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